RAMDIRECT reserves the right to cancel or refuse orders in the event of incorrect pricing due to typographical or other errors.
Our hours of operation are 8:00AM to 5:00PM Pacific Standard Time.
RETURNS
Items must be returned undamaged and within 14 days to receive credit.
Items returned after 14 days will be subject to a 15% restocking fee.
Shipping charges are not refundable.
WARRANTY
All RamDirect modules come with a lifetime guarantee against any manufacturing or electrical defects. Memory modules with such defects returned to us will be repaired or replaced and sent back free of charge.
Modules returned with physical damage (i.e. smashed chips, cracked boards, etc.) are not covered under warranty and a repair fee may be charged.
RamDirect is not responsible for equipment damaged by incompatible or defective memory being installed. Memory installation should be performed by an authorized technician.